At Tsacon Oy, we understand that privacy is important to our customers. We are committed to respecting and protecting our customers' privacy. In this privacy policy, we inform you about the processing of your personal data.
We comply with Finnish and EU legislation, regulations and instructions issued by authorities when processing personal data. Our customers must accept the terms of this privacy policy in order to use Tsacon Oy's products, services or order products or services from our online store.
We only collect information that is necessary for the provision of services and products. We do not collect sensitive information, such as personal identification numbers. We also do not collect or store payment information such as bank card numbers, but payments are made in the systems of the payment service provider or payment intermediaries.
This privacy policy applies to all Tsacon Oy operations that have access to this document.
Tsacon Oy business names
The controller of the personal data processed is: Tsacon Oy (Annanbackantie 15, 04130 Sipoo, Business ID 1966974-0, tel. +358 400 714673).
You can ask more about data protection and the processing of personal data by email: info [at] ronnas.fi
The collected information is used:
To use our products and services
The data is processed based on the customer relationship between the customer and Tsacon Oy, the use of the website or the customer's separate consent. By using the service or product, and by ordering services or products, you agree that your data will be used in the manner described above.
If the customer does not consent to the collection and use of data, we may not be able to provide our services and products, and the use of the product will not be possible.
We receive information mainly from the user themselves. We may also receive information from our partners, for example from our subcontractors. Tsacon Oy does not collect sensitive information, such as personal identification numbers and payment information. Information is not collected if the customer does not use our products or services. Our website and online store collect information when the user visits the page (more later).
Information provided by the customer
Collection of information is necessary so that the user can order or use our products and services.
Customer data is only accessible to Tsacon Oy employees and our staff is trained to use the data safely and ethically.
Tsacon Oy may disclose data to its partners when necessary (for example, name lists provided to subcontractors). Tsacon Oy may also disclose data to its partners to ensure the quality of service.
Due to the technical implementation of data processing, some of the data may be physically located elsewhere on the servers of subcontractors external to the data controllers and from which personal data is processed using a technical connection.
All personal data is protected from unauthorized access and accidental or unlawful destruction, alteration, disclosure, transfer or other unlawful processing of data.
The technical and process security of the data centers and online store systems is at a high level. The servers are protected against data breaches and denial of service attacks.
We follow good data protection practices when processing and planning personal data.
Some of the registers may be located on servers and systems outside of Tsacon Oy, due to the service providers' own systems. These include, for example, those who have liked Tsacon Oy's social media pages and subscribers to the newsletter. Some of the registers in the systems of external service providers may be located outside the EU.
The requirements of the EU General Data Protection Regulation, which will be implemented from 25 May 2018, have been taken into account in the processing of personal data.
We retain customers' personal data only for the time necessary to fulfill the purposes described in this statement. In addition, some data may be retained for longer to the extent necessary to fulfill legal obligations, such as accounting and consumer trade responsibilities, and to demonstrate their proper implementation.
At the customer's request, the data concerning him or her can be deleted from Tsacon Oy's systems and the data will no longer be used for the purposes listed in the statement. However, deleting the data may prevent the use and ordering of products and services.
For some data, legislation imposes obligations for longer-term storage of the data, including for the following purposes:
As a customer, you have the right to:
The customer has the right to request clarification of the collected personal data by contacting Tsacon Oy (contact details at the beginning of the statement). The request must be sufficiently specific so that we can verify the customer's identity. If in any case we are unable to fulfill the request in any way, such as deleting all information that there is a legal obligation or right to retain, we will inform the customer. The information requested by the customer will primarily be delivered electronically to the email address found in our customer register or in writing to the address found in our customer register.
If there are shortcomings or illegalities in the processing, the customer has the right to file a complaint with the data protection authorities.
Tsacon Oy offers our customers the opportunity to influence the collection and use of their data. You can influence the collection of data as follows:
We will disclose your information to third parties when it is necessary for the operation of the service or product. Tsacon Oy does not disclose information to third parties for direct marketing purposes.
Tsacon Oy may use external service providers, such as technical telephone support, in which case Tsacon Oy may transfer personal data to service providers who process personal data on behalf of Tsacon Oy as processors.
If necessary, we will also disclose information at the request of authorities, if the authority has sufficient rights to execute the request, for example by court order or other mandatory legislation. We always inform the customer about information requests, if this is permitted by law.
Tsacon Oy's websites and online store use cookies and other similar technologies. Cookies are small text files between the browser of the terminal device and the server. We use cookies to identify the customer, maintain login and for shopping cart functions. The use of cookies and their acceptance is mandatory for these functions. The user can always delete cookies from their browser history if they wish. Visiting the site will set cookies again if the browser allows it.
We also use other technologies, such as (e.g. Google analytics) and web beacons. These technologies help us better understand our customers' behavior and tell us which products interest our customers and which functions and services are most useful to our customers.
Due to the development of the services and changes in legislation, we reserve the right to change the privacy policy. Registered customers will be notified of significant changes to the privacy policy when the terms are updated.
This privacy policy replaces the previous registration policy.